Emailing Reports

Ostendo now uses its own Email application rather than utilising Outlook or other Email applications. The major benefit of this is security permissions. Removing Outlook from the environment eliminates security and compatibility issues when integrating with such applications.

HTTPS vs TCP/IP:

When emailing documents from Ostendo environments running an HTTPS protocol, we embed a link in our email (rather than simply attaching a file). This means the recipient simply clicks on this link to open the file automatically via their browser allowing them to Print and/or download the PDF file.  Emails could potential contain multiple links.

When emailing documents from Ostendo environments running an TCP/IP protocol, we must attached the physical PDF file to our email. Links will not be included.

As we are using our own email application, we now store additional information relating to the User eg: Email Signature, along with their Position, Mobile Number and other details that can make up a typical email signature.

If the user does not have a stored signature against their user record, Ostendo will automatically create a standard email signature for that user. This default signature is generated 'on the fly' when the user emails a document (eg: invoice etc..). This approach means that provide user details are complete, the user can generate and send emails without having a custom signature.

Example of the Standard Signature:

Over and above User Signatures, we now have an optional 'Site' Signature that can be used instead of a specific Users Signature. This Signature would be more generic to the organisation and maybe be better suited when multi sites are in use.