System Alerts

System Alerts provides facility to have a ‘pop-up’ message appear on your PC at a selected time after an alert condition has arisen.  (For Example: A Purchase Order has overdue Lines). The notification can then be forwarded (emailed) to the relevant Employee should any action be required.

 

Whenever an Alert is ‘triggered’ a notification appears on the screen for a few seconds.  Subsequent to that you may click on one of three ‘icons’ (displayed on the bottom right of the screen) and all the current Alerts for the User are displayed.

 

Data Display Options

 

Field Position - On this screen you can move the field position by dragging the column heading left or right to the position where you want it to appear.

 

Entry and Display fields

 

Alert Active: All Alerts are pre-defined in Ostendo.  If you wish to use this Alert then ‘check’ this checkbox

 

Alert Module: The Module or functional area to which this Alert is related.

 

Alert Name: The Identity of this Alert

 

Description: A short description of what the Alert is monitoring

 

Assigned To: From the drop-down list select the User(s) to which this Alert will be sent.  The Alert will be sent to each User selected.  The Users in this List are those defined under File>System Configuration> User Security and Options.

 

Tolerance: If the Alert is triggered by a tolerance value then that value is entered here.  Two basic Tolerance values are used:

The Number of Days before (negative) or after (positive) an event was due

The percentage achieved against an anticipated value

 

Severity: From the drop-down list select the severity that you are applying to this Alert.  The options are:

Low

Medium

High

 

Frequency: This is a system-defined frequency for when the Alert will be sent.  The displayed options are:

Every Occurrence

Once a Day

 

Alert or Email: Options are Alert Only, Email Only, or Alert and Email. Emailed alerts are sent to the email address of the assigned user (as defined in his/her User Option screen).

 

 

Buttons

 

Close: This will close the Alerts screen.  If you have any unsaved data then you will be asked if you wish to save it before the screen is closed.

 

Save: This will save the current data without exiting the screen

 

Cancel: Any changes made since the screen was opened or the last time the ‘Save’ Button was pressed will be lost.